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Our Delivery

  • What happens once I place my order?
    Once an order had been placed and you have received your Order Confirmation, your Order will be checked by one of our Door Experts.  Within 48 hours of your order being placed will we contact you to arrange delivery.  If the items you have ordered are out of stock at the time of ordering, our Door Experts will let you know an approximate date when the out of stock items are expected to arrive.  When your items are in stock our Door Experts will arrange delivery for you in one of the following ways:
    • Deliveries to our catchment area on our own vehicles.
      The majority of our deliveries are made on our own vehicles by our staff.  Our drivers are very helpful and will always take the doors from our vehicle and place them in any room on a ground floor and lay them flat.
      Delivery Rates
      £20 - Essex
      £40 - Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, London, Surrey, Kent
    • Courier option outside of our catchment area
      Deliveries outside of our catchment area will be made by one of our selected couriers.
      Drivers of our selected couriers will only deliver the doors to the front door of your property. Therefore we recommend that someone is available to receive delivery and help lift the doors into your property if required.
      Delivery Rate
      £75 - Rest of mainland England
  • Web offer Order over £1,000 Free Delivery
    All Retail orders in excess of £1,000 ex. VAT receive Free Delivery.  For all other orders we operate a variable fee delivery service based on where the order is being delivered to.
  • Where do you deliver?
    We operate a mainland England delivery service.
  • What happens if I need to return an item?
    Please refer to our company Returns Policy

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